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Credit-parts FAQ

Date: 2020-10-28        Clicks: 999

                           

Q: Are you trading company or manufacturer? A: We are professional manufacturer specialized in performance fuel pump for motorsports,performance fuel system parts for racing. And we sale our products with our clients directly.

Q: Can you do OEM and ODM?

A: Yes, OEM and ODM are both acceptable. We develop and customize some speical items for VIP exclusive sell.

 

Q: Can we use our own logo?

A: Yes, we can print your private logo if you Quantity ok.

 

Q: Can you do our own packaging?

A: Yes, you just provide the package design and we will produce what you want. We also have the professional designer can help you do the packaging design.

 

Q: When can I get the price?
A: Usually we quote within 24 hours after we get your inquiry.

Q: What’s your MOQ?

A: If we have the products in stock, it will be no MOQ. If we need to produce, we can discuss the MOQ according to customer’s exact situation.

 Q: How long is your delivery time?A: The general delivery time is 15-50 days after receiving your order confirmation. Anther, if we have the goods in stock, it will only take 1-2 days.  Q: Do you provide sample ? Is it free? A: we provide some free samples for some old long term VIP customers,sample not free for New customers and normal customers. 

 

Q: What is your term of payment?

A: 30% down payment before producing and 70% balance payment see BL copy.

Also working on 30day Credit since BL date for some VIP customers who place regular order each 1-2month. 

Q: Which payment form you can accept?

A: T/T, Western Union, PayPal etc. We accept any convenient and swift payment term.

Q: Which certificate do you have?

A:ISO90001,CE,SGS and so on

Q: What’s your tem of the delivery?
A: Our ordinary delivery term is FOB Ningbo. We also accept EXW, CFR, CIF, DDP, DDU etc. We’ll offer you the shipping charges and you can choose the one which is the most convenient and effective for you.

Q: Which shipping way can you provide?

A: We can provide shipping by sea, by air and by express.

Q: What’s your after-sale service?

A: Our quality warranty period is one year. Any quality problem will be solved to customer satisfactions,replace the products by freenormally solve in 1-3days.  

 

QUALITY CONTROL

We have QC person stay on the production lines do to the inspection.All products must have been inspected before delivery.we do inline inspection and final inspection.

1.All raw material checked once it arrive our factory.

2.All pieces and logo and all details checked during production.

3.All packing details checked during production.

4.All production quality and packing checked on final inspection after finished.

5.100% testing for each piece specification.